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503-822-3500
Resident Support
Getting started
5
Download the IOTAS app
Activate your IOTAS account
Connect your IOTAS hub
Meet your new smart devices
Customize your devices
Controlling multiple devices with scenes
2
What are scenes?
Creating a new scene
Automating your home with routines
3
What are routines?
Creating a new routine
Enabling and managing alerts
Using voice commands
5
Setting up Amazon Alexa
Setting up Google Assistant
Using voice commands with Alexa
Using voice commands with Google Assistant
Setting up Siri Shortcuts
Sharing your smart home
4
Inviting guests
Removing guests
Inviting roommates
Removing roommates
Troubleshooting
6
I'm having trouble logging in
The app says my hub is offline
Alexa stopped responding to me
My Google speaker stopped responding to me
Help Resetting Your Unit Lock Pin Code
See all 6 articles
FAQs
16
What is IOTAS?
How do I create an IOTAS account?
Do I need to install anything?
What if my internet goes out?
What are the blinking devices by my front door?
See all 16 articles
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<div class="control-group ticket_section"> <label class=" required control-label cf_r_issue_area_865824-label " for="helpdesk_ticket_cf_r_issue_area_865824">What can we help with?</label> <div class="controls "> <select class=" required dropdown_blank section_field" data-placeholder="..." name="helpdesk_ticket[custom_field][cf_r_issue_area_865824]" id="helpdesk_ticket_custom_field_cf_r_issue_area_865824"><option value="">...</option> <option data-id="42000196619" value="Logging in">Logging in</option> <option data-id="42000288117" value="My IOTAS hub is offline">My IOTAS hub is offline</option> <option data-id="42000288115" value="Controlling a device with the IOTAS app">Controlling a device with the IOTAS app</option> <option data-id="42000288119" value="Manually controlling a device">Manually controlling a device</option> <option data-id="42000288181" value="I'm locked out">I'm locked out</option> <option data-id="42000288122" value="Using routines">Using routines</option> <option data-id="42000288123" value="Using scenes">Using scenes</option> <option data-id="42000288177" value="Using voice commands (e.g. Alexa, Google Assistant)">Using voice commands (e.g. Alexa, Google Assistant)</option> <option data-id="42000288118" value="Renaming or reordering devices">Renaming or reordering devices</option> <option data-id="42000288178" value="Managing notifications">Managing notifications</option> <option data-id="42000288167" value="Inviting guests">Inviting guests</option> <option data-id="42000196625" value="Something else">Something else</option> <option data-id="42000326211" value="Problems connecting to the internet">Problems connecting to the internet</option></select> </div> </div>
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