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Connect your IOTAS hub
Meet your new smart devices
What are routines?
What are scenes?
Setting up Amazon Alexa
Setting up Google Assistant
Resident Help Guides
Getting started
Download the app
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Connect your IOTAS hub
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Controlling multiple devices with scenes
What are scenes?
Creating a new scene
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Automating your home with routines
What are routines?
Creating a new routine
Enabling and managing alerts
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Using voice commands
Setting up Amazon Alexa
Setting up Google Assistant
Using voice commands with Alexa
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Sharing your smart home
Inviting guests
Removing guests
Inviting roommates
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Troubleshooting
I'm having trouble logging in
The app says my hub is offline
Alexa stopped responding to me
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FAQs
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Do I need to install anything?
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<div class="control-group ticket_section"> <label class=" required control-label cf_r_issue_area_865824-label " for="helpdesk_ticket_cf_r_issue_area_865824">What can we help with?</label> <div class="controls "> <select class=" required dropdown_blank section_field" data-placeholder="..." name="helpdesk_ticket[custom_field][cf_r_issue_area_865824]" id="helpdesk_ticket_custom_field_cf_r_issue_area_865824"><option value="">...</option> <option data-id="42000288115" value="Controlling a device with the IOTAS app">Controlling a device with the IOTAS app</option> <option data-id="42000196619" value="Logging in">Logging in</option> <option data-id="42000288178" value="Managing notifications">Managing notifications</option> <option data-id="42000288119" value="Manually controlling a device">Manually controlling a device</option> <option data-id="42000288117" value="My HUB is offline">My HUB is offline</option> <option data-id="42000288181" value="I'm locked out">I'm locked out</option> <option data-id="42000363708" value="Integration Issue">Integration Issue</option> <option data-id="42000288167" value="Inviting guests">Inviting guests</option> <option data-id="42000364102" value="Need to remove a guest/roommate">Need to remove a guest/roommate</option> <option data-id="42000326211" value="Problems connecting to the internet">Problems connecting to the internet</option> <option data-id="42000288118" value="Renaming or reordering devices">Renaming or reordering devices</option> <option data-id="42000364091" value="Leak Sensor detecting false leak">Leak Sensor detecting false leak</option> <option data-id="42000364092" value="My door lock code stopped working">My door lock code stopped working</option> <option data-id="42000364089" value="Change my door lock code">Change my door lock code</option> <option data-id="42000364084" value="Changing Batteries">Changing Batteries</option> <option data-id="42000364093" value="HUB is missing from my unit">HUB is missing from my unit</option> <option data-id="42000364100" value="HUB is online but not responding">HUB is online but not responding</option> <option data-id="42000364101" value="Devices (NOT HUB) are not responding/working">Devices (NOT HUB) are not responding/working</option> <option data-id="42000364094" value="Devices (NOT HUB) are missing from my unit">Devices (NOT HUB) are missing from my unit</option> <option data-id="42000288122" value="Using routines">Using routines</option> <option data-id="42000288123" value="Using scenes">Using scenes</option> <option data-id="42000288177" value="Using voice commands (e.g. Alexa, Google Assistant)">Using voice commands (e.g. Alexa, Google Assistant)</option> <option data-id="42000363975" value="Feature Request">Feature Request</option> <option data-id="42000196625" value="Something else">Something else</option></select> </div> </div>
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