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Popular Articles
Connect your IOTAS hub
Meet your new smart devices
What are routines?
What are scenes?
Setting up Amazon Alexa
Setting up Google Assistant
Resident Help Guides
Getting started
Download the IOTAS app
Activate your IOTAS account
Connect your IOTAS hub
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Controlling multiple devices with scenes
What are scenes?
Creating a new scene
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Automating your home with routines
What are routines?
Creating a new routine
Enabling and managing alerts
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Using voice commands
Setting up Amazon Alexa
Setting up Google Assistant
Using voice commands with Alexa
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Sharing your smart home
Inviting guests
Removing guests
Inviting roommates
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Troubleshooting
I'm having trouble logging in
The app says my hub is offline
Alexa stopped responding to me
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FAQs
What is IOTAS?
How do I create an IOTAS account?
Do I need to install anything?
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<div class="control-group ticket_section"> <label class=" required control-label cf_r_issue_area_865824-label " for="helpdesk_ticket_cf_r_issue_area_865824">What can we help with?</label> <div class="controls "> <select class=" required dropdown_blank section_field" data-placeholder="..." name="helpdesk_ticket[custom_field][cf_r_issue_area_865824]" id="helpdesk_ticket_custom_field_cf_r_issue_area_865824"><option value="">...</option> <option data-id="42000196619" value="Logging in">Logging in</option> <option data-id="42000288117" value="My IOTAS hub is offline">My IOTAS hub is offline</option> <option data-id="42000288115" value="Controlling a device with the IOTAS app">Controlling a device with the IOTAS app</option> <option data-id="42000288119" value="Manually controlling a device">Manually controlling a device</option> <option data-id="42000288181" value="I'm locked out">I'm locked out</option> <option data-id="42000288122" value="Using routines">Using routines</option> <option data-id="42000288123" value="Using scenes">Using scenes</option> <option data-id="42000288177" value="Using voice commands (e.g. Alexa, Google Assistant)">Using voice commands (e.g. Alexa, Google Assistant)</option> <option data-id="42000288118" value="Renaming or reordering devices">Renaming or reordering devices</option> <option data-id="42000288178" value="Managing notifications">Managing notifications</option> <option data-id="42000288167" value="Inviting guests">Inviting guests</option> <option data-id="42000196625" value="Something else">Something else</option> <option data-id="42000326211" value="Problems connecting to the internet">Problems connecting to the internet</option></select> </div> </div>
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