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FAQs
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Resident Support
What if I want to install additional smart devices?
Is IOTAS compatible with other smart home technology (e.g. Hue lightbulbs)?
What happens when I move out?
What if I have additional questions?
Can I add a widget with iOS?
What do I do with battery alerts in my app?
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<div class="control-group ticket_section"> <label class=" required control-label cf_r_issue_area_865824-label " for="helpdesk_ticket_cf_r_issue_area_865824">What can we help with?</label> <div class="controls "> <select class=" required dropdown_blank section_field" data-placeholder="..." name="helpdesk_ticket[custom_field][cf_r_issue_area_865824]" id="helpdesk_ticket_custom_field_cf_r_issue_area_865824"><option value="">...</option> <option data-id="42000196619" value="Logging in">Logging in</option> <option data-id="42000288117" value="My IOTAS hub is offline">My IOTAS hub is offline</option> <option data-id="42000288115" value="Controlling a device with the IOTAS app">Controlling a device with the IOTAS app</option> <option data-id="42000288119" value="Manually controlling a device">Manually controlling a device</option> <option data-id="42000288181" value="I'm locked out">I'm locked out</option> <option data-id="42000288122" value="Using routines">Using routines</option> <option data-id="42000288123" value="Using scenes">Using scenes</option> <option data-id="42000288177" value="Using voice commands (e.g. Alexa, Google Assistant)">Using voice commands (e.g. Alexa, Google Assistant)</option> <option data-id="42000288118" value="Renaming or reordering devices">Renaming or reordering devices</option> <option data-id="42000288178" value="Managing notifications">Managing notifications</option> <option data-id="42000288167" value="Inviting guests">Inviting guests</option> <option data-id="42000196625" value="Something else">Something else</option> <option data-id="42000326211" value="Problems connecting to the internet">Problems connecting to the internet</option></select> </div> </div>
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